Product return

Read carefully: The only case of the exchange of an article is when it has a manufacturing defect. We will not make any exchange, refund or recovery outside of this case.

In addition, for hygiene reasons, we do not take back cosmetics, consumables, lingerie such as thongs, shortys, leggings, panties and objects with sexual use and do not guarantee them. [Article L1311-1 of the Public Health Code] in France

Any return due to lack of manufacturing must be the subject of a return request from the "My Account" section of the WWW.SUNIGHTPARISCALIFORNIALINGERIE.COM website.

Returns sent without the return note printed through the "My Account" section of the Site will not be accepted.

Upon receipt of the declaration of withdrawal or non-compliance by the Seller, the Customer will have a period of 14 days to return at his own expense and risk, the Products in their original packaging, provided with their labels and in perfect condition (not worn, washed or damaged) accompanied by a copy of the purchase invoice and the return slip, to the following address:

SUNLIGHTPARISCALIFORNIALINGERIE:

12 Avenue Graham Bell, 77600 Bussy St Georges, France

The Seller can not be held responsible for any loss or damage occurring during transport, it is recommended that the Customer use a tracking service. In case of loss or damage during transport, the Customer must contact his carrier directly.

The customer must keep the proof of deposit of the parcel that will be given to him by the transport provider. In case of loss of the parcel, no refund will be made without this proof of deposit.

Customer service can be contacted by email at:

contact@SUNLIGHTPARISCALIFORNIALINGERIE-lingerie.fr.

Warning :

All products returned by the Customer, including within the scope of the right of withdrawal, must not have been used, damaged, soiled or washed by the Customer. Ie under original seals.

They must be returned complete, with their bags and their label in an appropriate packaging and accompanied by the return form (to be completed online and to print by going to the customer account, section "My orders").

Failure to comply with these return conditions will result in the refusal of return.

In addition to your mention on the Delivery Note, please fill out the following form:

Annex 1

Cancellation form

Please complete and return this form only if you wish to withdraw from your Order placed on WWW.SUNIGHTPARISCALIFORNIALINGERIE.COM (Products sold and shipped by SUNLIGHTPARISCALIFORNIALINGERIE) - except exclusions or limits to the exercise of the right of withdrawal according to the Terms and Conditions applicable.

To the attention of

SUNLIGHTPARISCALIFORNIALINGERIE - 188 DIDEROT STREET, 94500, CHAMPIGNY SUR MARNE, FRANCE

Email address: contact@SUNLIGHTPARISCALIFORNIALINGERIE.COM

I hereby notify you of my withdrawal from the contract for the sale of the property below: .............................. .................................................. .................................................. ..... ............................................. .................................................. ........................................ .......... .................................................. .................................................. .........................

Ordered on ........................................ / Received on ..... ................................... (*)

Withdrawal on ................................................ ...........

Number of the Order: ............................................. ...................................

Name of the consumer (s): ......................................... .................................

Address of the consumer (s): ......................................... .................................

Signature of the consumer (s) (only in case of notification of this form on paper):

Date: .........................................

(*) Delete the useless mention